The recall involves Ram 1500, 2500 and 3500 trucks starting in 2019.
Stellantis is conducting a massive recall of 1.23 million Ram trucks. The problem is that the tailgate may not close properly and therefore open. The underlying issue affects model years 2019 through 2022 and can occur in both light and heavy trucks. Some 120,759 trucks in Canada, 26,613 in Mexico and 27,404 in other markets were also affected. Specifically, the problem was with the door lock device. According to Stellantis, the end plate on some trucks may not be aligned correctly. This prevents the tailgate from closing completely, which could cause it to be accidentally dropped. If the uninsured property is under the truck, the property could end up on the road or worse, hence the recall. Fortunately, it seems the worst is yet to come: Stellantis is not aware of any injuries or accidents related to this recall.
The recall affects 2019 Ram 1500, 2500 and 3500 trucks, but not all. Trucks equipped with a multifunction tailgate and trucks equipped with a tailgate sensor are not affected by this alignment issue.
The automaker became aware of the problem through a routine review of customer service records. Solutions include checking the locking device and readjusting it if necessary. Stellantis will begin notifying affected customers in January 2023, at which time testing and recalibration services will become available.
This is the second recall in less than a month for some Ram models. As of mid-November, nearly a quarter of the nearly one million 2500 and 3500 HD trucks have been recalled due to potential fire hazards. Pickup trucks powered by the Cummins 6.7L Turbo Diesel engine and 68RFE transmission may experience overheating and overpressure in the transmission, causing fluid to leak from the dipstick tube. The recall applies to 2020 model year trucks. At the time of the recall, Stellantis had no legal recourse.